Shipping policy
Effective May 6, 2026. Replaces all prior policies.
This is the master policy document for both anthologylighting.com and the Magnolia, Texas showroom. Trade and builder accounts may have additional or different terms governed by their account agreement.
Our Approach
Anthology Lighting is a curated showroom serving homeowners, designers, and builders nationwide. Our policies apply consistently whether you shop with us in person at our Magnolia, Texas showroom or online at anthologylighting.com. If you have questions, our team is here to help — call us at 866-540-6001 or email service@anthologylighting.com.
Shipping
We offer free shipping at two thresholds based on the size of your order and how it ships:
- FREE Ground Shipping on orders over $49 (small parcel via UPS or FedEx Ground)
- FREE Freight Shipping on orders over $1,499 (chandeliers, large fixtures, and oversized items requiring freight delivery)
Orders below these thresholds are charged shipping based on size, weight, and destination, calculated at checkout.
Most small parcel orders ship from our Magnolia, Texas warehouse within 2 business days. Freight items typically deliver curbside; threshold and white-glove delivery options are available for an additional fee — please contact us before ordering.
Expedited shipping is available at the actual carrier cost. Please contact us before ordering for a quote.
Shipments to Alaska, Hawaii, Puerto Rico, and U.S. territories are subject to additional shipping charges that are calculated at checkout and not included in our free shipping thresholds.
Original shipping charges are non-refundable. If your order shipped with promotional or free shipping, the actual shipping cost will be deducted from your refund in the event of a return.
Questions?
Our customer service team is available:
- Monday–Friday: 7 AM – 6 PM Central
- Saturday: 9 AM – 2 PM
- Closed Sunday
Phone/Text: 866-540-6001
Email: service@anthologylighting.com
Showroom: 32411-A FM 2978, Magnolia, TX 77354 | 281-298-5200